Mailware Home Office was the first SOHO (Small Office, Home Office) solution for mail order companies. Unlike scaled-down versions, there are no limits to the number of records you can add, and it contains all the features you need - no add-ons necessary, no hidden costs.
Credit Card Processing
Choosing a credit card provider is an important step for any business. Many software packages limit you to one or two supported providers. Mailware supports dozens and includes one for Free - Xcharge.
Mailware Home Office provides all the features you need to run your mail order business. Take and import orders, track customers, print invoices and labels, manage your inventory and more.
All this at an exceptionally low price that is unmatched in the industry!
NEW!Order Import
Import orders from any web store that can create a .csv (text) file. We include a few and you can make your own.
NEW!Batch Processing
Print invoices, packing lists, pick lists and labels, charge credit cards, mark items shipped and more for multiple orders at the same time.
NEW!SQL Database
A brand new database means greater security and reliability. Advanced users can write SQL scripts and everyone can use the new database tools.
NEW!Email Notification
Send invoices, backorder notices, shipping notices and more via email directly from Mailware Home Office.
NEW!Shipping Support
Now supports USPS Click N Ship, Dazzle by Endicia, FedEx and UPS.
NEW! Lots of Extras
We have added new fields and preferences, improved the interface and more.
Mailware Home Office comparison to Mailware
Key Features Comparison
Miscellaneous Features
Mailware
Home Office
Networkable
No Limit
Up to 3 stations
Security (access to screens by
Operator ID)
X
Customer Features
Mailware
Home Office
Merge/Purge
X
New in V3
Product Features
Mailware
Home Office
Assemblies (kits)
X
Subproducts (size, color, etc.)
X
Email Notification
X
Quantity Discounts
X
Vendor Discounts
X
Multiple Price Levels
X
RMAs
X
Gift Certificates
X
Order Features
Mailware
Home Office
Fulfillment (Process Orders)
Automated with multiple options (multiple invoices, backorder override etc.)
New in V3
Order Import
X
New in V3
Order Details (messages, terms, hold order etc.)
X
Order List View
X
Mailware - New Features
Mailware
Home Office
New Navigation Interface
We've made hundreds of features easier to find - they are all just one click away.
New in 2007
QuickBooks Export
Export the information you collect in Mailware in QuickBooks format.
New in 2008
Manually enter totals from reports into QB
Wand to Box
Use a bar code wand to fulfill orders and ensure all items are packed.
New in 2008
Improved Product Search
Dramatically improved product search screen with the ability to add products to the order right from the search, loads of new search fields, a single, simple Full Text Search that automatically searches multiple fields. And, it is all fully customizable.
New in 2008
Multiple Invoices
Now you can have multiple invoices for a single order.
New in 2009
Intelligent Purchase Order System
We have made major modifications to the existing PO system.
New in 2009
Multiple Customer Contacts
Add as many contact names to a customer account as you need. Plus we've added new fields, including custom fields.
New in 2009
Mailware 2006 New Features
Mailware 2006
Home Office
Attachments - Add Pictures, PDF files, Word Documents - any file you wish - to your products.
New in 2006
Enhanced Grids - Starting with the Orders tab of the Customer screen we have added several new features to allow you to customize your views of detailed data. The new grid allows for sorting, filtering and drill downs (e.g., listing the items associated with an order).
New in 2006
Contact Logs - The customer contact log has been expanded to the Product, Order and Supplier screens so you can keep logs related to each of those.
New in 2006
Customer Contact Log only
Multi-Vendors - Assign products to multiple suppliers.
New in 2006
Single vendor per product
Flash Main Menu - A new menu system combines the ease of our popular 2005 menu with additional features and a new look. Previous interface options are available from the pulldown, and you can customize your own.
New in 2006
New in V3
Price Override - Item prices on the order screen are automatically locked when you hand enter a new amount. Uncheck the override box to release the lock and allow prices to recalculate.
New in 2006
Customer Level Pay Method and Terms - Set defaults for customer accounts and they will appear automatically at order entry.
New in 2006
Manually select at order entry
Enhanced Assemblies (Kits) - Now kits can be treated and displayed as a single item. On the order the elements appear in blue (and can be excluded from printed invoices while included on pick lists), and can be deleted as a single unit.
New in 2006
Manually add kit items to each order
Print Tracking - Print invoices and packing lists from any order and Mailware will keep track of the number printed. Avoid accidentally printing duplicates while keeping the option to reprint.
New in 2006
Unit of Measure - Differentiate the number of units ordered from your vendors vs. sold to your customers. Now you can order "1" item from a supplier and sell it as 24 (i.e., their single "case" equals your 24 individual items).
1 currency stored in format 0.00 (may be used for any country)
Tarriff Code
New in 2005
Royalty Flag
New in 2005
Max Ship Items
New in 2005
Product Preferred Ship Method
New in 2005
Backorder Message
New in 2005
Gift Certificate System
New in 2005
Vehicle Title and Serial Number System
New in 2005
Preference to require City name and Zip/Postal Code when adding customers
New in 2005
Customer PIN # and Hint
New in 2005
Customer Date of Birth
New in 2005
Customer Credit Balance
New in 2005
New Customer Fields: Middle Initial, Title and Mobile Phone #
New in 2005
USPS Click-N-Ship Support
New in 2005
New in V3
Dazzle Support
New in 2005
New in V3
UPS Support
X
X
FedEx Support
X
X
Automatic calculation of Shipping Insurance
New in 2005
Minimum Order Amount Preference
New in 2005
Automatic Discounts based on Order amount
New in 2005
Automatic Send Catalog option
New in 2005
Can specify to send a catalog using the Contact Log or as an order
Override Security Logging
New in 2005
Set your own Customer Search Tab Order
New in 2005
New in V3
Set your own Order Search Tab Order
New in 2005
New in V3
Weight in Grams
New in 2005
Average Cost
New in 2005
Uses Standard Cost only
Close PO Checkbox
New in 2005
Longer PO Message Field
New in 2005
Sale Date Pricing
New in 2005
Expanded Supplier Address Fields
New in 2005
Return Reasons w/ Return to Stock Option
New in 2005
Manually adjust stock if item not returned to inventory
Adjust Inventory Reasons w/ Return to Stock Option
New in 2005
New in V3
Auto Payment Approval Option
New in 2005
Source Key Lookup at Order Entry
New in 2005
Keys are in a pulldown (vs. a Search dialog)
Source Key Ship Charge
New in 2005
Source Key Order Message
New in 2005
Source Key Stationery Code
New in 2005
Shipping Phone Number for each order
New in 2005
New in V3
Shipping Email Address for each order
New in 2005
New in V3
Enter Shipping Instructions on each order
New in 2005
New in V3
Pricing by Source Code including:
· Quantity Discounts
· Discount Amount
· Discount %
· Discount Price
· Add Free Gift
· First # Customers
· Order by date
New in 2005
New Payment Methods
· Direct Deposit
· Money Order
· Customer Balance
New in 2005
New in V3
Selectable Credit Card History
New in 2005
New in V3
Customer flags (e.g., Bad Credit) pop up warnings during order entry
New in 2005
New in V3
Order amount limit prompts operator for Management Override (prevents orders over an amount you specify in Security).
New in 2005
Adjust Inventory Reason Codes
New in 2005
Batch Entry for Contact Log
New in 2005
User-Definable Customer Contact Actions
New in 2005
New in V3
Client/Server Option
New in 2005
New SQL Database
New in 2005
New in V3
Database Toolset
New in 2005
New in V3
Query Editor Tool with easy-to-use interface for writing your own SQL queries
New in 2005
New in V3
Streamlined Interface with standard Windows toolbars on each screen
New in 2005
New in V3
Larger screens that expand or maximize to fit your screen resolution.
New in 2005
New in V3
Price
$2,499 - 1st License
$ 999 - each add'l
workstation
$499 each
System Requirements:
Windows 95, 98, XP, NT, Vista, 2003, 2003, Pentium class processor, 20 megs of hard drive space. Workstations can be added to any network that contains at least one copy of the full version of Mailware.
Workstations work with virtually any network including Novell NetWare, Windows, Banyan Vines and LAN Server.
Reliable Database RPM uses a self-contained SQL database (no separate SQL server required) and offers a client/server option. This is superior to relational databases. Data corruption is highly unlikely, security is much better and you can manage a much larger database, as well as up to 100 users.
Free Demo Use this demo and its tutorials before you buy. You can even enter your own data then unlock the demo and retain your work. We encourage this “try before you buy” method to ensure that you are satisfied with RPM before your purchase.
Ease of Use RPM’s interface is very streamlined and easy to use. This design allows for quick access to commonly used features (order entry, customer management, and inventory) as well as easy access to deeper features. Built-in security can be used to limit access to any features as well.
Satisfaction We value our customers and know that quality service ensures a long relationship.
Get Order Processing Software
Customizable We offer custom programming that allows you to order changes to the actual program. These changes are made part of the core software so you can download free and paid upgrades later when new versions are available without losing your features. RPM also includes free database and scripting tools you can use to make changes to your data, export data, change prices, send mailings etc. You can read more about the tools online.
Reports The included report writer is very powerful and easy to use. Over 100 pre-built reports are included which you can edit. Or, you can create your own. The report writer is one of our customers’ favorite features and is included free with RPM. If you do not want to write your own custom reports you can simply order them online.
Price Our philosophy and business model allows us to offer our software and prices far below our competition. And long term cost of ownership is lower too. There are no add-ons, no annual maintenance fees and no surprises. We charge very competitive rates for custom work, reports and support. Our paid upgrades are very reasonable as well.
