RPM uses an advanced SQL database, is fully scalable and offers a client/server option. There are no add-ons to buy, no service contracts to pay. Our service is fast and friendly. And, RPM is priced right.
Credit Card Processing
Choosing a credit card provider is an important step for any business. Many software packages limit you to one or two supported providers. RPM supports dozens and includes one for Free - Xcharge.
Special Pricing
Running a sale? Giving away a free gift, or maybe you just want to automatically add a catalog to each order? RPM's special pricing feature does this and more.
Importing Orders The Process Open Orders action contains an Order Import feature that can be used to import orders from many sources including ecommerce web sites, diskettes and telephone order service bureaus. In this tip we show you how to import from Yahoo! Stores.
Assemblies (Kits) Assemblies are collections of various products in your inventory. You can create a product, for example - GIFT BASKET, and add all the items from your inventory that make up the basket (flowers, gift card, vase etc.). When you take an order you can select just the GIFT BASKET and the other items will be added automatically.
Multiple Payments RPM includes a Multiple Payments feature. You can use this feature to simply apply payments to orders, enter credits etc. You can also schedule future payments, apply Gift Certificates, enter Purchase Orders, COD's, Billing options and more.
Subproducts (size, color etc.)
RPM includes a special Subproducts feature. Typically this is used for entering Size and Color (for RadioBanner, personal items etc.), but you can do a lot more with it too. In this tip we will show you how to use it, present some ideas for other uses and touch on the new Clone As and Product Type features.
Modifying Reports
We get more calls about RPM's report writer than any other feature. So, this tutorial provides instructions on making your own reports and a list of tips and tricks you can use to enhance the reports included in RPM.
Customer Contact Log Tips
RPM does some pretty neat stuff. But, you may want it to do something that's not readily apparent. Following are some tips to make the Customer Contact Log do your bidding.
Setting Up Shipping Rates and Zones RPM includes its own shipping tables for automatically calculating flat rates, charges based on volume and a customizable Rate and Zone chart. It also supports UPS Worldship through an ODBC interface. This tutorial explains how you can enter your own Rate and Zone charts so shipping charges will be calculated automatically for your orders.
RMA's You can create an RMA for any order with shipped items (items in the order have a status of SH). An RMA number may have multiple line items. You can also assign the same RMA to multiple orders. This allows for receiving portions of a return and refusal or approval of individual items.
Gift Certificates Create your own Gift Certificates in RPM. You can simply provide the code or print a gift certificate form and mail it.
Adding a Prompt for Input to Your Reports You can have your reports prompt you for input when they are Previewed or Printed. For example, an invoice could prompt you for the order number.
Locating your Data Directory Some of the files you can download and install from this site and the RPM CD ask you for the location of your data directory. If you have more than one data directory be sure to install updates to each one. This Quick Tip explains how you can determine the location of your directory.
Adding Reports to your Reports Button Many screens in RPM include a Reports button for quick access to often-used reports. Did you know you can add and remove your own reports from the list? Here we will show you how.
Did You Know? There are several features in RPM you may not know about. Following is a list of quick tips you can use to boost your productivity. Each is marked with the version in which you can find it.
Reliable Database RPM uses a self-contained SQL database (no separate SQL server required) and offers a client/server option. This is superior to relational databases. Data corruption is highly unlikely, security is much better and you can manage a much larger database, as well as up to 100 users.
Free Demo Use this demo and its tutorials before you buy. You can even enter your own data then unlock the demo and retain your work. We encourage this “try before you buy” method to ensure that you are satisfied with RPM before your purchase.
Ease of Use RPM’s interface is very streamlined and easy to use. This design allows for quick access to commonly used features (order entry, customer management, and inventory) as well as easy access to deeper features. Built-in security can be used to limit access to any features as well.
Satisfaction We value our customers and know that quality service ensures a long relationship.
Get Order Processing Software
Customizable We offer custom programming that allows you to order changes to the actual program. These changes are made part of the core software so you can download free and paid upgrades later when new versions are available without losing your features. RPM also includes free database and scripting tools you can use to make changes to your data, export data, change prices, send mailings etc. You can read more about the tools online.
Reports The included report writer is very powerful and easy to use. Over 100 pre-built reports are included which you can edit. Or, you can create your own. The report writer is one of our customers’ favorite features and is included free with RPM. If you do not want to write your own custom reports you can simply order them online.
Price Our philosophy and business model allows us to offer our software and prices far below our competition. And long term cost of ownership is lower too. There are no add-ons, no annual maintenance fees and no surprises. We charge very competitive rates for custom work, reports and support. Our paid upgrades are very reasonable as well.
